Cancellation Policy

At our brand, each garment is thoughtfully made to order, ensuring attention to detail and quality craftsmanship. As a result, our cancellation policy is designed to align with our production process.

Order Cancellation & Modification

  • Prepaid Orders (Online Payments):
    Orders placed using prepaid payment methods such as credit card, debit card, UPI, net banking, or e-wallets cannot be cancelled, modified, or changed once the order is successfully placed. This is because production is initiated immediately after payment confirmation.

  • Cash on Delivery (COD) Orders:
    Orders placed with Cash on Delivery are eligible for cancellation or modification only if the order has not been dispatched.
    Once the order has been handed over to our logistics partner, cancellation or changes will not be permitted under any circumstances.

How to Request a Cancellation or Change

To request a cancellation or modification for eligible COD orders, please contact us at +91 8882184078 (WhatsApp only) as soon as possible.
Requests received after dispatch or once production has started will not be accepted.

Shipping Charges & Impact on Cancellation

  • We offer Free Shipping on all prepaid orders within India.

  • A shipping charge of ₹150 applies to all COD orders.

  • Shipping charges, if applicable, are non-refundable in case of cancellation or refusal of delivery.

Important Notes

  • Since all products are made to order, no cancellations will be entertained due to personal preferences, incorrect size selection, or change of mind.

  • We strongly recommend reviewing product details, sizing information, delivery timelines, and payment method carefully before placing your order.

  • Any attempt to cancel after dispatch or refusal of delivery may impact future Cash on Delivery eligibility.

For any further assistance related to order status, delivery timelines, or availability of out-of-stock products, please reach out to us on WhatsApp at +91 8882184078.